Having the best value support service for your system is crucial. As an independent BPM services company, Stickleback Technologies covers all of the following areas:
- MBPM Health Checks and Reports
- MBPM Telephone Help Desk support
- MBPM Process Support
- On-site and Off –site services
- Process stabilisation & enhancements
- New process development and support
As new MBPM versions become available Stickleback works with organisations to understand the benefit of each new release and the implications of undertaking a move.
- Full System Review
- Process Usage analysis
- Recommendations
- MBPM Platform upgrades
- Point Releases
- New Versions
- Upgrade Project planning
- Project execution
Whether maintaining, upgrading or migrating, Stickleback will provide the skills transfer at the optimum level for each organisation.
- MBPM Training - Development and Admin
- MBPM Process Improvement Skills
- ProVision Training - entry and advanced
Whether migrating within the OpenText EIM stack i.e. Process Suite, or to a completely different BPM platform, Stickleback are here to help. Services include the identification and assessment of potential options, the benefit and organisational impact of one option against another and then the migration process itself.
- New BPM Platform Reviews
- BPM Migration Planning
- BPM Migration Services